Vendure.AI

Vendure.AI

Vendure.AI

Automate sales conversations, capture leads across channels, and manage orders in one unified dashboard.

Scope: UX Research, Product Strategy, Interaction Design, High-Fidelity UI, Prototyping

Scope:

UX Research, Product Strategy, Interaction Design, High-Fidelity UI, Prototyping

Scope:

UX Research, Product Strategy, Interaction Design, High-Fidelity UI, Prototyping

Year

Year

Feb 2024

Feb 2024

Role

Role

UX/UI Designer

UX/UI Designer

Platform:

Platform:

iOS & Android

iOS & Android

Tool

Tool

Figma

Figma

Project Overview

Project Overview

Project Overview

Vendure.AI is an AI-powered sales automation platform that helps online sellers manage conversations, capture leads from social platforms, process orders, and handle payments — all from one dashboard.

The platform integrates with WhatsApp, Telegram, Instagram, and TikTok, enabling businesses to centralize multi-channel conversations and automate responses using AI.

The Problem

The Problem

The Problem

Many small and medium-sized online businesses:

  • Manage sales manually via WhatsApp and DMs

  • Lose leads across multiple platforms

  • Struggle to track orders and payments

  • Hire multiple agents to handle repetitive inquiries

  • Lack visibility into sales performance

This leads to inefficiencies, missed revenue, and poor customer experience.

The Goal

The Goal

The Goal

Design a system that:

1

1

Centralizes leads from multiple platforms

2

2

Automates customer conversations

3

3

Manages orders and products

4

4

Integrates seamlessly with social channels

5

5

Provides performance insights

6

6

Reduces the need for multiple sales agents

Solution

Solution

Solution

Vendure.AI provides:

1

1

AI-powered automated chat responses

2

2

Multi-channel lead aggregation

3

3

Unified dashboard

4

4

Order and product management

5

5

Seamless social integrations

Key Features

Key Features

Key Features

1️⃣ Sales Dashboard

1️⃣ Sales Dashboard

1️⃣ Sales Dashboard

The dashboard provides:

  • Sales summary cards (Revenue, Orders, Leads, Performance)

  • Analytics charts (sales trends & activity overview)

  • Best-selling products

  • Order tracking overview

This gives business owners a high-level snapshot of performance.

2️⃣ Leads Management

2️⃣ Leads Management

2️⃣ Leads Management

Leads from different channels are centralized into one view.

Features:

  • Lead cards with customer details

  • Channel indicators (WhatsApp, Telegram, etc.)

  • Chat preview and status

  • Filtering and categorization

  • Direct conversation view with AI assistance

This eliminates switching between multiple apps.

3️⃣ Orders Management

3️⃣ Orders Management

3️⃣ Orders Management

The Orders section allows users to:

  • View all orders in a structured table

  • Track order status (Pending, Completed, Processing)

  • View order details in modal view

  • Connect conversations directly to transactions

This bridges the gap between chat and commerce.

4️⃣ Store & Product Management

4️⃣ Store & Product Management

4️⃣ Store & Product Management

Users can:

  • Add products

  • Upload product images

  • Set pricing and descriptions

  • View product performance

  • Manage product inventory

The interface is simple and structured for quick setup.

5️⃣ Social Integrations

5️⃣ Social Integrations

5️⃣ Social Integrations

Vendure.AI integrates with:

  • WhatsApp

  • Telegram

  • Instagram

  • TikTok

WhatsApp Integration Flow:

  • Connect account

  • Scan QR code

  • Confirm connection

  • Successful connection state

Telegram Integration Flow:

  • Create Telegram chatbot

  • Connect bot token

  • Confirmation state

This makes onboarding structured and intuitive.

Impact

Impact

Impact

Vendure.AI enables businesses to:

Vendure.AI enables businesses to:

Automate repetitive sales conversations

  • Operate 24/7 without manual intervention

  • Reduce dependency on multiple sales agents

  • Increase lead conversion

  • Manage products and orders in one ecosystem

The platform positions AI as a sales assistant rather than just a chatbot.

What I Learned

What I Learned

What I Learned

Designing multi-channel systems requires strong information architecture.

  • Automation products must balance power with clarity.

  • Visual hierarchy is critical in data-heavy dashboards.

  • Onboarding flows (like integrations) must reduce technical intimidation.

Conclusion

Conclusion

Conclusion

Vendure.AI transforms scattered social media sales into a structured, AI-powered commerce system.

It replaces fragmented conversations with a centralized, intelligent workflow — helping businesses scale without scaling operational complexity.

Thanks for Viewing

Thanks for Viewing

@designsbyteekay

@designsbyteekay

Teekay Designs

©2026 Teekay Designs. All right reserved.

Teekay Designs

©2026 Teekay Designs. All right reserved.

Teekay Designs

©2026 Teekay Designs. All right reserved.

Create a free website with Framer, the website builder loved by startups, designers and agencies.